Contact Xanthel®

We Read Every Message

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How Can We Help?

Whether you’re thinking about ordering or you’ve already got your kit, our team is here to help. If you’re unsure whether Xanthel® is right for your patches, email us a clear photo taken in daylight and we’ll give you honest advice before you spend anything. You can also see what other customers’ eyelids looked like on our xanthelasma before and after page.

Our social media:

Find Us On Facebook: Xanthel® on Facebook

Other Ways To Reach Us

Email

info@xanthel.com

Usually the quickest way to reach us, and the easiest way to send photos.

Call Us

+44 20 8050 1681

Calls are recorded for training purposes. If we’re out, leave your name and number and we’ll call you back.

Registered Office

BGI Northern Limited
Library Chambers, 48 Union Street
Hyde, Cheshire, England
SK14 1ND

Visits are by appointment only, as our offices are data secure.

Shipping policyRefunds and returnsAbout our team

Before You Get In Touch

Can I Send A Photo Before I Order?

Yes, please do. Email a clear photo of your eyelids, taken in daylight and straight on, to info@xanthel.com. We’ll look at your patches and tell you honestly whether Xanthel® suits them, and if something looks like it needs a doctor’s opinion first, we’ll say so.

Do You Deliver To My Country?

Almost certainly. Every Xanthel® kit is made to order and sent with free tracked delivery worldwide, signed for on arrival. If you’d like to check before ordering, our shipping policy has the details, or just email us.

How Do I Get An Update On My Order?

Email info@xanthel.com with your name and order number, and we’ll let you know where your kit is. Because each kit is made to order for your skin, it’s sent once it comes back from formulation.

Can I Visit Your Office?

Our offices are data secure, so every visit needs an appointment agreed in advance. For almost everything, from advice to order questions, email is the quickest way to reach the team.

See real customer resultsOrder your kit

Ready To Feel Confident About Your Eyelids Again?