Terms and Conditions

Terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions, you may not use or access this website.Our 100 Percent Money Back Guarantee.We guarantee to remove your Xanthelasma or Xanthomas.*

To be allowed to participate in the 30 day 100 percent money back guarantee, you must send clear close-up photos of the Xanthoma or Xanthelasma that is being treated and a clear close up photograph before and straight after treatment and a clear close up photograph of the treated area every two days. This will ensure that the product has been used properly and in a safe manner and that the area is being treated.  The 30 day 100 percent money back guarantee can only be requested if the product has no effect on your Xanthoma or Xanthelasma. The 30 day 100 percent money back guarantee is only applicable from the time and date of ordering and it terminates 30 complete days from your online purchase. 

If a treatment removes the Xanthoma or Xanthelasma, but another treatment is necessary, this will not be an applicable reason under the money back guarantee to request a reimbursement of funds, as this is due to user placement of the product. By agreeing to the terms and conditions, you are agreeing to the photographic stipulations and terms and conditions of the 30 day 100 percent money back guarantee conditions, as well as the following terms and conditions, which are to found on this page and website.

What is in Xanthel?

All ingredients are stated on the container and the formulation has been manufactured conforming to ISO 22716 in a European laboratory accredited for own and private label (DNV Business Assurance). Xanthel is a Private Label Cosmetic Peel (COSMETIC PRODUCT) and neither medicines nor medications are contained in any of our formulations. All ingredients are listed in the European portal for cosmetics use and allowed without restriction. These terms and conditions have been already submitted to the local trading standard officers for examination in 2014.

All ingredients are stated on the container and the formulation has been manufactured conforming to ISO 22716 in a European laboratory accredited for own and private label (DNV Business Assurance). Xanthel is a Private Label Cosmetic Peel (COSMETIC PRODUCT) and neither medicines nor medications are contained in any of our formulations. All ingredients are listed in the European portal for cosmetics use and allowed without restriction. These terms and conditions have been already submitted to the local trading standard officers for examination in 2014.

Terms and Conditions – The Contract Between Us and You

Any contract for purchases made through the website will be with Xanthel.com, its officers, employees, agents, or suppliers. Xanthel.com, its officers, employees, agents, or suppliers must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.Once payment has been received, Xanthel.com, its officers, employees, agents, or suppliers will accept your order and process your order utilizing the information you have given. Xanthel.com, its officers, employees, agents, or supplier’s acceptance of your order brings into existence a legally binding contract between us and you on these terms.

Any term sought to be imposed by you in your order will not form part of the contract.

Xanthel.com, its officers, employees, agents, or suppliers are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered about the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail.

Terms and Conditions – General Terms

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.These terms and conditions only cover the Xanthel.com website and directed domains. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Terms and Conditions – This Website and domains.

We own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use,

download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavors to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the Xanthel.com website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Xanthel.com website.

Terms and Conditions – Payment Details

Payment can be made by Paypal, any major prepay, credit or debit card or through an electronic payment account as explained on the order form. All product prices and delivery charges are shown in US dollars or UK pounds sterling. Your payment card company will perform any currency conversion.

Terms and Conditions – Compensation for lost items & damages in transit

Compensation for loss, will not be considered for an item, that, the designated postal service has not delivered or attempted to deliver until after 21 working days from receipt of the tracking number. After 21 working days we can offer a refund or replacement of any lost items. Refunds or replacements will be forwarded after 21 working days. Claims for damages to goods in transit will require the customer to provide photo evidence of the damages to both the packaging and the goods before

we can process your claim. A refund or replacement of goods will be made on receipt of photographic evidence.

Terms and Conditions – Working Days

Any day which is not a Saturday, a Sunday or a public holiday, unless Saturday guarantee has been purchased, in which case Saturday is a working day;

Terms and Conditions – Availability of Goods You Order

If we have not got the ability to get the necessary formulation ordered by you, we will notify you as soon as possible and any sum debited by us from your credit card will be re-credited to your account and we will notify you by email at the address given by you in your order form. The refund is made as soon as possible and in any event

within 30 days of your order postal tracking number. We are not obliged to offer any additional compensation for disappointment suffered.

Terms and Conditions – As with all products there are contraindications.

Do not use this product if you are currently using Accutane, Or have used Accutane anytime within the last 24 months, as scarring may result.

• Do not use if you have herpes simplex.

• Do not use if you are pregnant.

• Do not use if you are lactating.

• Do not use if you tend to keloid.

• Do not use if you are undergoing chemotherapy or radiation.

• Do not use if you are HIV positive or have AIDS.

• Don’t apply the product to areas where you have used hair removal products, have shaved, or used granular exfoliation products or buffing pads within the last few days. We need non-irritated skin for best results.

• Discontinue acid-based products, retinoids, acne skin products, granular products, and other exfoliators for 48 hours before application and for 2 weeks post.

• Legal Disclaimer: Always consult with a qualified physician for advice. You are solely responsible for the use and misuse of products offered and for all actions and consequences of that use or misuse. We make no warranties, expressed or implied, regarding the effectiveness of products. You are using products listed on our web site at your sole risk. Ingredients listed on the product may differ from the enclosed formulation due to your treatment criteria. This product is sold for research purposes only and is not for human consumption. You are responsible for all actions and consequences of use and misuse. Always patch test products before use.

• Keep products out of reach of children!

Misuse of chemical products can cause injury and burns.

This product is sold purely for cosmetic use only, to help remove Xanthelasma and the main Xanthomas. Any help, information or classification of a skin disorder is best determined by a doctor before purchase on any online product sold to treat a skin condition.

Terms and Conditions – The agreement,

THE AGREEMENT: You agree to indemnify and hold harmless Xanthel.com, its officers, employees, agents, and suppliers from and against any and all claims, charges, demands, damages, liabilities, losses, expenses, and liabilities of whatever nature and how so ever arising (including but not limited to any legal or other professional fees and the costs of defending or prosecuting any claim and any other direct or consequential loss) incurred or suffered directly or indirectly as a result of using any product listed on our website.

By agreeing to the Term and conditions, you are agreeing and entering into a contract. You are agreeing that;

You have read the contraindications associated with a product of this type that are included on this page and all the information that are supplied by the operators of the website.

You agree to all the conditions imposed by these terms and conditions.

To your knowledge, you do not have any physical, mental or medical impairment or disabilities, which may affect your well-being as a direct or indirect of your decision to use this product at this time.

You agree to follow all instructions concerning the safe use of this product.

You will follow the instructions concerning aftercare. You agree that any follow up due to your negligence, will be executed at

your own expense. You understand that if your skin color is darker on the skin tone scale, there is a greater chance of Hyper-pigmentation or Hypo-pigmentation.

Being of sound body and mind, you hereby release any and all persons representing Xanthel.com, its officers, employees, agents, and suppliers from all responsibility.

You accept any and all responsibility yourself for any consequences that might stem from your decision to use this product from Xanthel.com, its officers, employees, agents, and suppliers.

You agree not to sue any of the operators representing Xanthel.com, its officers, employees, agents, and suppliers in connection with all damages, claims, demands, rights and cause of action whatever kind of nature based upon injuries, property damage or death of any other persons or yourself, arising from your decision to use this product, whether or not caused by any negligence by Xanthel.com, its officers, employees, agents, and suppliers.

You agree for yourself, your heirs, assigns and legal representatives to hold any operator working or representing Xanthel.com harmless from all damages, actions, cause of actions, claim judgements, cost of litigation attorney’s fee, and all other costs and expenses which may arise from your decision to use the supplied product by any operative or person representing Xanthel.com and their suppliers.

You agree to pay for any and all damages and injuries to any and all persons and property belonging to any of the people working for or representing Xanthel.com, or any other person’s whom Xanthel.com may become liable contractually or by operation of the law, caused by, or resulting from your decision to purchase or use the supplied product by operatives or representatives of Xanthel.com and their suppliers.

You agree to the risks involved in the use of any supplied products by Xanthel.com and will not claim for any damages or liabilities caused by, or resulting from your decision to use any product supplied by Xanthel.com, its officers, employees, agents, and suppliers.

You agree to leave the premises of Xanthel.com, its officers, employees, agents, and suppliers, or any establishment where any of the operatives or representatives of Xanthel.com, its officers, employees, agents, and suppliers is engaged in businesses, promptly upon request, for any reason whatsoever, by agent or employee of Xanthel.com and suppliers.

You agree that the waivers also pertain to and are designed to protect any and all establishments where any of the operatives or representatives of Xanthel.com, its officers, employees, agents, and suppliers conduct business.If we fail to enforce a right under this Agreement, that failure will not prevent us from enforcing other rights, or the same type of right on a later occasion.If a clause or condition of this Agreement is not legally effective, the remainder of this Agreement shall be effective. We can replace any clause or condition that is not legally effective with a clause or condition of similar meaning.

Nothing in this Agreement confers on any third party any right to enforce any of its provisions pursuant to the Contracts (Rights of Third Parties) Act 1999, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

You may not assign or transfer any of your rights or obligations under this Agreement without our prior written consent.The survival of the clauses is necessary for the interpretation or enforcement of this Agreement shall continue in full force and effect in accordance with their terms notwithstanding termination or expiry of

this Agreement.

This Agreement represents the entire Agreement and understanding between us in relation to the subject matter hereof and supersedes all prior understandings and representations, whether written or oral. This clause shall not affect the parties’ rights.

This Agreement is governed by the laws of the Federal Republic of Germany except for regulations regarding consumer protection. Consumer protection shall be regulated according to the laws of the United Kingdom. The parties submit to the exclusive jurisdiction of the German Courts to the extent this is permissible.

We make no representation that materials in the service are appropriate or available for use in your location. Those who choose to access this service from any location do so on their own and are responsible for compliance with local laws, if and to the extent local laws are applicable.

You represent and warrant to representatives of Xanthel.com, its officers, employees, agents, and suppliers that the following information is true and correct.

FDA December 2, 2002 Posting – Sun Sensitivity

Clients need to be aware that by using our product and other specialized products, your skin will be more photo-sensitive than normal for a period of time. It’s recommended that you use a sunscreen with an SPF of at least 15, preferably SPF 30 or higher, after using specialized skin peel products. The FDA recommends using an SPF for one week post-removal.

If personal data is not supplied then a mild diluted broad spectrum basic formulation will be shipped to you. You have a 7 day cooling off

period from the point of sale.

This products formulation is based upon a calculation of many varying parameters. Your submitted details are used to calculate which formulation best suits the removal of YOUR Xanthelasma best. You will be shipped the formulation which best fits your details category. We act solely as the supplier. All labeling is carried out by the Manufacturer. Xanthel.com is a subsidiary company bound by its parent company. If you have any questions or comments with regard to these terms and

conditions, please contact us by email.

Terms and Conditions – Privacy

We comply with all applicable data protection laws in the UK and our current Privacy Policy are published online. By entering into this

Agreement, you confirm that you have read and understood our Privacy Policy and you agree to us using your data as outlined in our Privacy Policy.

Terms and Conditions – Intellectual Property

All websites, corporate names, service marks, trademarks, trade names, logos and domain names (collectively “marks”) and www and http / https derivatives of Xanthel.com, are and shall remain the exclusive property of Xanthel.com throughout the world. Nothing in this Agreement shall grant you the right or license to use such marks.

We comply with Paypal’s sales policies