Your Agreement with Xanthel ®

1. Welcome to Xanthel.com

These Terms and Conditions (“Terms”) govern your use of this website and all transactions conducted through it. By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by the terms outlined below. They do not affect your statutory rights.

2. Product Information & Manufacturing

Xanthel ® is a private label cosmetic product. Its formulation conforms to ISO 22716 standards and is manufactured in a DNV Business Assurance accredited European laboratory. All ingredients are listed on the product container and are approved for cosmetic use in the European Union.

Legal: This product is for cosmetic use only and is not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a qualified healthcare professional regarding any skin condition.

3. Important Safety Information & Your Responsibility

Your safety is paramount. As with all advanced cosmetic products, there are important contraindications.

Do NOT use this product if:

• You are pregnant or lactating.
• You are currently using or have recently used certain prescription skincare products
• You have irritated, broken, or infected skin in the application area.
• You have a known tendency to develop keloid or hypertrophic (raised) scars.
• You have certain health conditions that affect or impair skin healing.

For Best Results:

• Avoid using hair removal products, shaving, or using granular exfoliants on the area for several days before application.
• Discontinue use of other acid-based products, retinoids (Vitamin A), or other exfoliators on the area for 48 hours before and for at least two weeks after use.
• Always perform a patch test on a small, inconspicuous area before applying to your xanthelasma.

Sun Sensitivity (Phototoxicity):
Using this product will make your skin more sensitive to the sun. The U.S. Food and Drug Administration (FDA) recommends using a broad-spectrum sunscreen with an SPF of 30 or higher on the area for at least one week after application.

4. Limitation of Liability and Indemnification Agreement

By purchasing this product, you enter into a binding agreement and accept full responsibility for its use.

• Assumption of Risk: You acknowledge that you are of sound body and mind and have read and understood all the risks and instructions associated with this product. You accept any and all responsibility for any consequences that might stem from your decision to use this product.
• Release of Responsibility: You hereby release Xanthel.com, its parent company (Bgi Northern Limited), its officers, employees, agents, and suppliers from all responsibility for any and all outcomes.
• Agreement Not to Sue: You agree not to sue any of the operators or representatives of Xanthel.com in connection with any damages, claims, demands, rights, or causes of action of any kind, whether based on injuries, property damage, or other losses arising from your decision to use this product, regardless of whether they are caused by any alleged negligence by the company or its representatives.
• Indemnification: You agree to indemnify and hold harmless Xanthel.com, its officers, employees, agents, and suppliers from and against any and all claims, charges, demands, damages, liabilities, losses, and expenses of whatever nature (including but not limited to any legal or professional fees) incurred or suffered as a direct or indirect result of your use or misuse of any product listed on our website.

5. The Contract Between Us

A legally binding contract is formed once we have received full payment for the goods you have ordered and have accepted your order. These terms and all transactions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We reserve the right to withdraw from any contract in the case of obvious errors or inaccuracies.

6. General Terms

• Website Content & Intellectual Property: We own the copyright, trademarks, and other intellectual property rights for all material on this website. The content is made available for your personal, non-commercial use only. Any other use is strictly prohibited.
• Lost or Damaged Items: Compensation for a lost item will not be considered until 21 working days have passed from the date you received your tracking number. For items damaged in transit, you must provide photographic evidence of the damage to both the packaging and the goods before we can process a claim.
• Payment: Payment can be made via PayPal or any major credit or debit card. Your card provider will perform any necessary currency conversion.
• Enforceability: If any clause of this agreement is not legally effective, the remainder of this agreement shall remain effective. We can replace any ineffective clause with one of similar meaning.
• Third-Party Rights: Nothing in this Agreement confers on any third party any right to enforce any of its provisions.