Payment Terms And Conditions

Welcome to Xanthel ®. These terms and conditions outline the rules and regulations for the purchase of our products. By placing an order with us, you agree to be bound by the terms set out below.

1. Our Agreement

1.1. These General Terms and Conditions of Sale (“Terms”) apply to all sales of products by us. Any conflicting or additional terms in any communication from you are not binding unless we expressly agree to them in writing.

1.2. We reserve the right to update these Terms at any time. Any changes will be posted on our website and will become effective thirty (30) calendar days later.

2. Placing an Order

2.1. All offers we make are valid for fifteen (15) calendar days from the date of issue unless stated otherwise and are subject to product availability.

2.2. When you place an order, you must provide the minimum information required at checkout, including the type and quantity of products, your delivery address, and contact details. Your order is considered an offer to purchase, which is not binding on us until we have confirmed it. The completion of the checkout process on our website serves as this confirmation.

3. Pricing and Payment

3.1. The prices for our products are those set forth on our website at the time you place your order. All prices are inclusive of applicable taxes (like VAT). They do not include any international duties or customs charges that may be imposed by government authorities in your country.

3.2. Payment for products must be made in full at the time of checkout, without any offset or deduction, unless expressly stated otherwise.

3.3. We may request financial information from you to verify and establish payment for your order. We reserve the right to change agreed-upon payment terms at our discretion and without notice.

3.4. If your payment fails, we may suspend or terminate the delivery of your order until payment is successfully made.

3.5. Title to the products will remain with us and will not pass to you until the products have been paid for in full. We reserve the right to cancel your order if we do not receive payment within fourteen (14) calendar days.

4. Delivery Terms

4.1. All deliveries are handled by professional carriers. The risk of loss or damage to the products passes to you once the package has been handed over to the delivery carrier for dispatch.

5. Inspecting and Accepting Products

5.1. You must inspect the products immediately upon receipt. You are deemed to have accepted the products unless you provide us with a written notice of rejection, specifying the reasons, within five (5) calendar days of delivery.

6. Product Warranty

6.1. We warrant that for a period of thirty (30) days from the date of delivery, our products will be free from material defects in workmanship and design under normal use. This warranty does not cover damage resulting from misuse, negligent handling, lack of reasonable care, accident, or abuse by anyone other than us.

6.2. If a product does not conform to this warranty, our liability is limited, at our discretion, to one of the following: (i) a refund of the purchase price (less a reasonable amount for usage), or (ii) a replacement of the product. To make a warranty claim, the product must be returned to us with acceptable proof of purchase within fourteen (14) calendar days after you discovered the issue.

6.3. We make no other warranty, express or implied, regarding our products. Specifically, we make no warranty of merchantability or fitness for any particular purpose beyond the cosmetic application described.

7. Intellectual Property

7.1. If any product we provide is found to infringe on a third party’s patent, trademark, or other intellectual property right, we will, at our option and expense: (a) obtain the right for you to continue using the product; (b) replace the product with a non-infringing substitute; (c) modify the product to make it non-infringing; or (d) refund the purchase price, less a reasonable amount for usage. This section states our entire liability for any intellectual property infringement.

8. Limitation of Liability

8.1. Neither party shall be liable for indirect, special, incidental, consequential, or punitive damages, including but not limited to, loss of profit, business interruption, or loss of customers. Your maximum recovery from us for any claim shall not exceed the purchase price of the product giving rise to the claim.

8.2. We are not liable for any claims based on our compliance with your instructions, or for products that have been modified or repaired by parties other than us.

9. Events Beyond Our Control (Force Majeure)

9.1. Either party shall be excused from delays or failure in performance caused by events beyond its reasonable control. This includes, but is not limited to, acts of God, war, fire, insurrection, strikes, riots, earthquakes, floods, or other natural disasters. The obligations of the excused party will be extended on a day-to-day basis for the duration of the interruption.

10. General Terms

10.1. The United Nations Convention for the International Sale of Goods does not apply to these Terms.

10.2. A waiver of any provision of these Terms will not constitute a waiver of any other provision.

10.3. If any provision of these Terms is found to be illegal or unenforceable by a court, that provision may be modified to be compliant with the law, while all other terms and conditions remain in full force and effect.

10.4. These Terms and all contracts of sale shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal proceedings shall be instituted exclusively before the competent courts of the United Kingdom.

10.5. Any legal aspects not explicitly covered here but addressed in our general Terms and Conditions, Shipping Policy, Refund Policy, or Privacy Policy are also considered legally binding.

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Contact Information:
Mailing Address:
BGI Northern Limited
225 Market Street, Hyde, Cheshire, SK14 1HF, UK

Phone:
004402080501681